Sample Letters: Goods that are not fit for a specific purpose which was made known to a retailer
Please use the template below as the basis of your letter:
Address Of Trader
Date
Dear Sir/Madam,
Re: Description of Goods
On Date I purchased the above item from your shop. Before purchasing it, I told a member of your staff that I needed it for the specific purpose of Description of specific service . They selected the above brand and model as being suitable for my requirements. When I tried to use it for that purpose, it proved unsuitable because Reasons why goods not suitable .
I understand that Section 14 of the amended Sale of Goods Act 1979 requires you to supply goods that are fit for a specific purpose, provided that purpose is made clear to the retailer at the time of purchase. The problem described above indicates that the item was not fit for the specified purpose, despite assurances given by your staff. In view of this I believe that you are in breach of contract.
In these circumstances, I am exercising my legal right to reject the item and claim a full refund of the purchase price of £ Cost of goods from you.
Please respond to my letter by Date plus 7 days
I look forward to hearing from you,
Yours faithfully,