Sample Letters: Asking for free repairs on a faulty car
Please use the template below as the basis of your letter:
Address Of Dealer
Date
Dear Sir/Madam,
Re: : Details of vehicle
On Date I purchased the above vehicle from you for £ Cost. On I discovered that the vehicle is defective. The problems are:
1) Details of fault/s
I understand that Section 14 of the amended Sale of Goods Act 1979 requires you to supply goods of a satisfactory quality. The fact that this vehicle has the problems stated above suggests that it was inherently faulty at the time of purchase, although this may need to be confirmed by an independent examination. I believe that the vehicle was therefore not of a satisfactory quality and you are consequently in breach of contract.
In these circumstances, whilst fully reserving my legal rights, I am prepared to give you an opportunity to repair the defects without any charge to me.
Please respond to my letter by Date plus 14 days with your proposals to remedy this matter.
Yours faithfully,