Problems With Services: Actions for personal injury or damage to property
If you, or another person, was injured or property damaged by dangerous or unsafe goods, or during the performance of a service you may be able to take action against, for example, the trader or manufacturer of the goods. You should report such a matter to your local trading standards department, as the trader may have committed a criminal offence and seek legal advice regarding any compensation.
- Statutory consumer rights for services
- When the statutory consumer rights do not apply
- Affirming the contract
- Options for resolving a problem with services when your statutory consumer rights have been breached
- Compensation for goods and services
- Breach of contract
- Non-statutory contractual rights
- Alternative dispute resolution schemes and trade association codes of practice
- Guarantees and extended warranties
- Actions for personal injury or damage to property