Affirming the contract
In contracts for the supply of services and goods supplied with a service, you should not lose your right to reject the goods supplied with the service or to stop the service, solely because of the passage of time. However, you may lose your rights if you have already affirmed the contract. You affirm, or accept the contract, when you:-
- agree that it is completed to your satisfaction, either by telling the trader or by your actions.; or
- agree that the trader can carry on with the contract although you know that you have the right to stop the contract. For example, you witness poor workmanship but allow the work to continue, instead of stopping it.
If you are in a dispute about the affirmation of a contract for the supply of goods or services you should seek specialist advice.
- Statutory consumer rights for services
- When the statutory consumer rights do not apply
- Affirming the contract
- Options for resolving a problem with services when your statutory consumer rights have been breached
- Compensation for goods and services
- Breach of contract
- Non-statutory contractual rights
- Alternative dispute resolution schemes and trade association codes of practice
- Guarantees and extended warranties
- Actions for personal injury or damage to property